Delivery Charges, Terms & Conditions

There is a delivery charge of £6.50. (This will be reduced in the case of light Confit Direct orders.) Please telephone for charges for deliveries off the mainland & to Scottish Highlands.

We will generally dispatch orders within 48 hours (longer if payment is by cheque).
99% of orders will arrive within a week but please allow 14 days as orders sometimes go astray after they leave us.
Orders can be sent by express next day delivery but may incur a small extra charge. Please ask.
We will do our best to deliver on a specific day (and are generally successful), but cannot guarantee this as deliveries are not in our hands.
Giving detailed delivery instructions (and permission to pass on a phone number) in cases where the delivery address is difficult to find, will greatly increase the likelihood of the items being received on the requested day.

Payment is by debit or credit card. Cheques are accepted but will delay delivery.

Prices are inclusive of VAT

1) Please examine goods immediately and inform us within 48 hours of delivery of and breakages or discrepancies. Damaged goods must be retained for inspection and/or return.

2) There is no minimum order. Order just one bottle if you want!
BUT YOU MUST BE 18 TO ORDER WINE

3) To conform with Data Protection Act 1998, we inform you that we will record our customers' names and addresses on our computer for the sole purpose of trading with them or sending out information. Names and addresses will not be passed on to third parties without the express permission of the customer.

4) All products are sold subject to availability. We reserve the right to change any details at any time.

5) An order can be cancelled up until 7 working days after delivery. However if goods have already been dispatched, the cost of dispatch and return is payable by the customer.

 

If you are unsure of which wines to choose, why not try one of our introductory cases, where you find a bottle of 12 different wines at a special reduced price.

Michael & Patricia Robertson

The Murrays
Edinburgh
EH17 8UN

Tel: 0131 664 9058
Fax: 05600 756287

info@devignewines.co.uk

BUSINESS HOURS: 10am-6pm MONDAY - FRIDAY
BUT PHONE ANY TIME (including weekends) WE'RE PROBABLY HERE and PLEASED TO HELP!

FOR TERMS AND CONDITIONS PLEASE CLICK ON 'DELIVERY'

Some special offers are only available via Email. If we do not already have your email address, please send it to:

info@devignewines.co.uk